Cancellation and Refund Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.  

Accessing and using Ajna Chakraa services YOU accept and agree to the terms, conditions and rules without limitation and or qualification.

We reserve the right to modify the terms at any time without giving YOU any prior notice. Your use of Ajna Chakraa following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this website, Ajna Chakraa or to a particular service are also considered as terms.

Ajna Chakraa disclaims any accountability, legal, losses/damages or else, that might arise because of the act, omission or otherwise of any USER on its website/mobile application or caused by the same.

Notwithstanding anything contrary contained herein, the service, the interface and api work, and their respective information, pricing and data, and availability are subject at any time and from time to time to human, mechanical , typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure event , government / regulatory actions, orders, notifications etc. And / or and acts and omissions of third parties etc.

In the event of any dispute (defined below), Ajna Chakraa records shall be binding as the conclusive evidence of the transactions carried out through use of the wallet.

Ajna Chakraa will not be responsible for recovering the money in case the account holder initiates fund transfer to an unintended or incorrect account. 

The USER is responsible for the accuracy and authenticity of the instructions provided to Ajna Chakraa and the same, if is in the form and manner prescribed by Ajna Chakraa  shall be considered to be sufficient to operate the said facility. Ajna Chakraa  shall not be required to independently verify the instructions. Ajna Chakraa  has no liability if it does not or is unable to stop or prevent the implementation of any payment order issued by the USER. Once a payment order is issued by the USER the same cannot be subsequently revoked by the USER.

In the event, YOU erroneously send a payment to a wrong party, Ajna Chakraa  shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any). Ajna Chakraa will not refund or reverse a payment erroneously made by YOU.

All sales of prepaid recharge on the Ajna Chakraa platform are final with no refund or exchange permitted. YOU are responsible for the mobile number for which YOU purchased the prepaid recharge and all charges that result from those purchases.

Ajna Chakraa  is not responsible for any purchase of prepaid recharge for an incorrect mobile number or similar services.

All instructions, requests, directives, orders, directions, entered by the USER, are based upon the USER’s decisions and are the sole responsibility of the USER.

• Refund Policy
• Returns
• Goods sold can be returned within 7 days.
• Services once sold cannot be returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional Non-Returnable Items:

 To complete your return, we require a receipt or proof of purchase.

 Please do not send your purchase back to the manufacturer.

There are Certain situations where only partial Refunds are granted (If Applicable):

 Any item not in its original conditions, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 7 days after delivery. 

Refunds(If Applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at refunds.pmwani@ajchipl.com

Exchanges (if applicable):

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at refunds.pmwani@ajchipl.com and send your item to:  No.4, Sathyamoorthy Nagar, 70 Feet Road, Ellis Nagar, Madurai – 625016, Tamilnadu

For more detail of returns/Cancellations, we encourage you to write to us

Cancellation Process

If your cancellation is at least 7 days in advance, you will receive a full refund. If your cancellation is less than 24 hours or after installation of PDO device in your location area, so cancelation will not be acceptable. For more detail please contact Ajna Chakraa  India Services Pvt Ltd. or send email to  cancellations.pmwani@ajchipl.com

 For more detail please contact Ajna Chakraa admin or send email to us. We will do our best to accommodate your needs.

Refund Process